Privacy Policy

Last updated: May 15, 2026

This Privacy Policy describes how Postrivio ("Postrivio", "we", "us", or "our") collects, uses, and protects your personal information when you use our platform at postrivio.com and any related mobile applications.

1. Information We Collect

• Account Information: Your name and email address when you register.
• Payment Information: Billing details processed securely through Stripe. We do not store your full card number.
• Social Account Tokens: OAuth tokens for connected social accounts (Instagram, Facebook, TikTok, LinkedIn, X, Pinterest, Bluesky, Threads). Used solely to publish and schedule content on your behalf.
• Content Data: Posts, captions, images, and videos you create or upload.
• Usage Data: Pages visited and features used to help us improve the service.
• Voice Data: Audio processed via OpenAI Whisper for transcription only. Not stored permanently.

2. How We Use Your Information

• To provide and operate the Postrivio platform
• To process payments and manage your subscription
• To publish and schedule content to your connected social accounts
• To generate AI content, images, and videos on your behalf
• To send transactional emails such as password resets and billing notifications
• To improve and personalize your experience
• To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share data only with trusted third parties required to operate our service:

• Stripe — Payment processing
• SendGrid — Transactional email delivery
• Anthropic (Claude AI) — AI content generation
• OpenAI (Whisper) — Voice transcription
• Postrivio AI — AI image and video generation
• Cloudflare R2 — Media file storage
• Railway — Cloud infrastructure and hosting

4. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

5. Your Rights

You may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@postrivio.com.

6. Cookies

We use cookies to maintain your session and improve platform functionality. You can control cookies through your browser settings.

7. Security

We use SSL/TLS encryption, encrypted token storage, and regular security reviews to protect your data. No method of internet transmission is 100% secure.

8. Children's Privacy

Postrivio is not intended for users under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by email or platform notice.

10. Contact Us

Postrivio
Email: support@postrivio.com
Website: postrivio.com